last updated and effective as of: 5 December 2019
This policy does not apply to any other website or service provided by us, our affiliates, partners or clients, unless it appears on such website or service, nor does it govern any other information or communications that may reference Crely, e.g., communications from service partners.
Collection of Personal Information
We do not collect personal information about you, except when you provide it to us or to one of our service partners or affiliates. For example, if you decide to complete a user registration form, you may be asked to provide certain information such as your contact information, including name, email address, mailing address, and telephone number (collectively “ Personal Information ”), or other information about you. To protect your personal information, users registering to Crely must also enter a user name/email address and phone number.
Collection of Non-Personal Information
When you visit or use the Services, we may automatically collect certain non-personal information (“ Non-Personal Information ”) about you, such as your ip address, the type of browser or device operating system you use, the domain name of the website from which you linked to us, the amount of time you spend on the Website, appointments booked, products purchased and the pages that you view. We may also aggregate information collected from our users (such as the number of users in a particular region, users that book a particular counter or service or users having particular characteristics).
Uses and Disclosure of Collected Information
If you have elected to provide us with your contact information (e.g., by registering on Crely, emailing our customer service department, by booking an appointment, or by any other means), we may provide you with service related announcements concerning Crely or contact you regarding your customer service requests. These types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that Crely offers its clients.
We may also use personal information to operate the Website and enhance your user experience, to respond to your inquires, to add you to our mailing lists and to send you emails from time to time, to administer contests, promotions, surveys or other Website features.
We may permit our vendors and subcontractors to access your personal information, but they are only permitted to do so in connection with performing services for us. They are not authorized by us to use the information for their own benefit.
We may use the information you provide in aggregate (non-personally identifiable) form for generating statistics and developing marketing plans. We may share or transfer non-personal information with or to our affiliates, licensees, and service Partners.
If you opt-in, we will provide our service partners with your name and email address so that they can add you to their mailing lists and send you emails from time to time, to administer contests, promotions, surveys or other features of their websites. We are not responsible nor liable for any content provided to you by our service partners once you expressly opt-in to being contacted by them.
Reasons and Legal Bases of Processing Personal Information
We share your personal information with your consent or as necessary to complete any transaction or provide any service you have requested or authorized.
We will also process, transfer, disclose and preserve personal information when we have a good faith belief that doing so is necessary:
You may stop or restrict the placement of cookies and similar technologies on your device or flush them from your browser by adjusting your browser or device preferences. if you reject our cookies, You may still use Crely, but you may be limited in the use of some of the features.
Opt-In Communications & Third Party Involvement
If you book an appointment on Crely or opt-in during the registration process or at other times when you submit personal information, the information you provide may be used by third-party marketing companies to assist us in hosting and storing your data who may from time to time assist in the maintenance and analysis of that data, and you may receive communications from Crely or such third-party companies. If you prefer not to receive such opt-in communications, please do not opt-in to receive these communications.
Except as otherwise stated herein, we will never provide your personal information to third parties for their use in marketing their products or services to you without your consent. If you book an appointment on Crely or specifically opt-in and later decide that you would no longer like to receive these communications, see the section “choice/opt out” below.
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires, user registration forms, or other events during your visit to Crely, your personal information may be shared with third parties pursuant to the rules or terms and conditions for those events only with your explicit permission.
Third Party Links
Social Networking Services
The Website may integrate with social networking sites. You understand that we do not control such sites and are not liable for the manner in which they operate. While we may provide you with the ability to use such sites in connection with our Website, we are doing so merely as an accommodation and, like you, are relying upon those third party sites to operate properly and fairly.
We implement various security measures in accordance with industry standards designed to protect the security of your personal information however, due to the inherent open nature of the internet, we cannot ensure or warrant the security of any information provided online.
We will retain your information for as long as your account is active or as needed to provide you with the Services and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. ven if we delete some or all of your personal information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personal information. lease note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.
Information Relating To Children
Our Website is designed for those 13 years of age and older. We do not knowingly collect information from anyone under the age of 13. If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records.
Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal information, such as name, email address and mailing address and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. to request the above information, please contact us at [email protected] if you do not want your personal information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by sending an email to us at [email protected]
Notification of Changes
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